Morning Briefing
The day starts early at Grissom Service Company, with the morning sun barely peeking over the horizon. At 7 AM sharp, our team gathers for the daily briefing, reviewing the schedule of heating system installations and maintenance calls ahead of us.
First Call of the Day
By 8 AM, I’m pulling up to our first appointment. Today’s focus is on furnace replacements, and we’re seeing more homeowners making the smart decision to upgrade their heating systems before the cold weather hits full force.
Customer Education
One of the most rewarding parts of my job is helping customers understand their heating options. During each visit, I take time to explain:
• Energy efficiency ratings
• System compatibility
• Long-term cost benefits
• Maintenance requirements
Afternoon Projects
After lunch, it’s time for a major heater installation project. These typically take several hours, but the satisfaction of completing a job that will keep a family warm for years to come makes every minute worthwhile.
End of Day
Before heading back to headquarters, I ensure all paperwork is complete and the worksite is spotless. It’s been another fulfilling day helping our community stay comfortable through every season.
Quality Assurance
The final step of each day involves reviewing tomorrow’s schedule and ensuring our service vehicles are fully stocked with the necessary parts and tools for upcoming installations.
Our commitment to quality service and customer satisfaction drives everything we do at Grissom Service Company, making each day both challenging and rewarding.