Welcome to Your First Service Experience
When you’re preparing for your first visit from Astro Air Inc., knowing what to expect can make your experience more comfortable and efficient. Here’s everything you need to know about working with our professional HVAC team.
Before Your Appointment
- Clear access to your HVAC system, both indoor and outdoor units
- Make note of any specific concerns or unusual sounds
- Secure pets in a separate area
- Ensure someone 18 or older is present
During the Visit
Our technician will:
- Arrive in a clearly marked company vehicle
- Present proper identification
- Perform a thorough system inspection
- Document all findings
- Explain any necessary repairs or maintenance
Service Options
We provide comprehensive solutions including:
- Complete system diagnostics
- Emergency repair services
- New system installations
- Preventative maintenance plans
- Energy efficiency assessments
After Service Care
Following your appointment, you’ll receive:
- Detailed service documentation
- Maintenance recommendations
- Energy-saving tips
- Information about our warranty coverage
Remember to ask about our scheduled maintenance programs to keep your system running efficiently year-round. Our team is committed to providing exceptional service and ensuring your complete satisfaction with every visit.